FAQ

Dimensions, material, weight, and weight capacity information can be found on the respectable product detail pages.

The shipping fee will be calculated based on your location during the checkout process. Please note that delivery time may be affected by weather conditions or other factors.

A detailed instruction sheet for easy assembly is included with each package. The process is straightforward, and while we don't provide assembly services, the instructions ensure a hassle-free setup.

Our products undergo stringent testing in Japan, successfully meeting rigorous standards. Both the learning tower and Pikler triangle are tested for weight capacity and stability. Furthermore, we conduct safety tests on the paint to ensure it poses no harm to children.

Yes, we do. Elevate your gift with our wrapping option. The box will be partially wrapped, adding a special touch. Provide specific details or requests for wrapping in the designated area during the purchasing process.

You have the option to preorder the product, and we will promptly ship it to you as soon as it becomes available. Secure your item by pre-ordering today.

We accept major credit cards and other secure payment methods. Please refer to our checkout page for specific options.

You will receive a copy of your receipt after your order is placed. You can also login to your account to find existing orders and corresponding receipts.

You can cancel your order within 24 hours of placing it. Visit your account or contact our customer support with your order details.

Modifications can be made within 24 hours of order placement. For changes, log in to your account or reach out to our customer support team.

We gladly accept returns, refunds, and exchanges for unused products with the original box in good condition. For detailed information, please review our comprehensive policy on our website.